Refund policy

No Return Policy

At Rare Capsule, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your items carefully before completing your purchase, including size, color, and product details.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, contact us within 48 hours of delivery with your order number and clear photos of the issue. If approved, we may offer a replacement (if available) or store credit at our discretion.

Shipping Issues

RareCapsule is not responsible for delays caused by carriers, customs, or incorrect shipping information provided at checkout.

By placing an order on our website, you agree to this policy.